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Newark Food Service Equipment is committed to outstanding service and value for all of our customers. We have a vast experience servicing several types of businesses. Our staff is trained to supply the quality, service and expertise that will bring out the best in your business.  

Return Policy

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    • **Important – Please Note: Equipment Sizing & Specifications – Newark Food Service Equipment representatives are trained experts in food service equipment.  Please ask for assistance on any and all equipment you are unsure of.  Failure to do so might result in an incorrect purchase.  Newark Food Service Equipment is not responsible for any and all incorrect purchases.
       
    • All return requests are subject to NFSEquip.com approval. No returns will be accepted or credited without prior authorization from NFSEquip.com
       
    • All return requests must be made within 30 days of delivery.
       
    • To verify you are eligible to make a return, please contact Customer Service at [email protected]  Unauthorized returns will not be issued credit and will be returned to the shipper. Shipping/freight charges may be assessed at our discretion.  We will explain your options and returns will not be processed without a valid return number from our Customer Service Department.
       
    • Approved returns must be received in unused condition and be in original packaging. Customer is responsible for return shipping costs.
    • Unfortunately, we cannot accept returns for any used merchandise; no exceptions.
       
    • Approved returns resulting from customer order error will be charged a 20% restocking fee and freight charges both ways.
       
    • All fees will be deducted before a credit or refund is issued.
       
    • No credits will be processed for a return until the item has been received and is in unused and new, sellable condition. Credits will be issued within 30 days after receipt of the returned merchandise.
       
    • Special order and custom items cannot be returned.

 

 

Warranties

Unless noted in the description of the product, most of our products come with the standard manufacturer's warranty.  For extended warranties on equipment, the manufacturer must be contacted by the customer.  Newark Food Service Equipment will do their best to guide the customer through this process.  Please feel free to contact our Customer Service department with any questions you might have in regards to this matter.